Principles for a successful implementation of Itcons.
1.- Fair and necessary information
Both when sending the orders to the workers and when writing their reports, the information used must be clear in detail, but without going overboard. In this way, the workers receive the warning on their cell phones, and if it is clear, they will assimilate it quickly and immediately start to do their work. Once the work has been completed, as in the case of paper work reports , the operator will fill in the report from the APP with the previously selected data and any possible notes. It must be clear that the explanation of the tasks performed must be brief and concise, making the management of these tasks quick and easy to manage.
2.- Gradual implantation VS sudden implantation
At the time of a new implementation, many companies have doubts about how to carry out the implementation. That is why, like any other novelty, it needs a previous analysis, in which you ask yourself how, when, who... the implementation is going to be done. This analysis should answer all the doubts to decide for one or another way of implementation. Designing the strategy for the transition to the use of the application. That is to say, to start doing things as we have defined, with the tool adapted to our needs. Gradual implementation This is the one in which the company adds users to the installation over time, i.e., adding operators to the use of the application, as the previous ones adapt. This implementation must be programmed and have an objective in each phase. It must be clear who should start, when it is the right time to add new users, etc. This programming depends a lot on the work dynamics and the company in question. If you go step by step in the implementation, the possible doubts or mistakes made by the operators when performing the report are minimized, since they appear gradually and can be seen, treated and solved before moving to the next phase. It allows the company to get used to the new methodologies, processes, activities... The main disadvantage is that you do not eliminate the old paper reports, so the work of managing the reports is duplicated, having workers with both systems, digital and traditional. Massive implementation In the massive implementation, you eliminate the paper at the moment, not duplicating administrative tasks, and seeing the results from the beginning. At the same time, you reduce the repetition of doubts, since, as it is necessary to involve the whole company, all of them are solved at the moment and for all the operators at the same time. In this sense, the massive implementation is carried out quickly, since all the time that the company is in this computer 'limbo' can be detrimental to its activity.
3.- Starting with small milestones
Spend some time defining the best path with intermediate points to achieve the final goal. Starting with small projects, or with the realization of a previous pilot test in a specific department can help in the definition and adjustment of the model and its operation.
4.- Leaders are necessary
Depending on the volume of each company, it is necessary to find the person to lead this implementation, that is to say, to look for the person who is skilled in new technologies, who is accustomed on the one hand to use it and, on the other hand, who is capable of transmitting it to his colleagues. All implementation goes hand in hand with training, and it is necessary that the company's employees are familiar with the new tool they have at their disposal. So that all employees can make the most of this new way of recording their daily tasks.
5.- This is a cultural change.
As we mentioned in our post on Digital Transformation , this step towards the digitalization of the company is one of the most important challenges for competitiveness with respect to the rest of the companies in our sector. The changes should not be assumed with fear, but as a progress that will allow us to face and confront the new and different challenges of our sector.
Steps
Identify the benefits and disadvantages for each person or group of people 3.- Design the information flow or circuit 4.- Test, evaluate and correct 5.- Implement
After the implementation, there is a last phase, which is our responsibility, and that is the support and maintenance phase. It is about maintaining a constant relationship that consists precisely in implementing improvements and monitoring the operation of this new tool. In addition, we will assist you in case there are any incidents and we will take care of solving them.