The user must be able to create an API key. This key allows us to log into Jira on behalf of the user that you create.
Here is an example of a jira user creating a token to configure it in itcons auto
Within jira access account settings:
In account settings:
Choose to create and manage API Tokens:
Once we have this key we configure the integration. In addition, if it is possible to configure a webhook in jira to notify of certain events as a new incident created and assigned, it is possible to achieve an instant integration where the event in jira triggers the automation and integration with itcons. Here is the documentation to create webhooks in jira https://developer.atlassian.com/server/jira/platform/webhooks/
This integration or automation between systems is done with the service itcons auto. Here more information about this service